- Credit card
- Debit card
- EFT (Electronic Funds Transfer) / direct bank deposit
For your security, we don’t take credit card numbers over the phone or by email. If you pay via credit card, our secure site will take you to our 3rd party payment page for you to enter your card details after selecting the “Place Order” button. 3D secure payment confirmation will also happen here. Upon completion you will be taken to our site, to the Thank You page.
3D Secure? What’s That?
It’s an authentication system that adds an extra layer of protection against fraud. All South African banks use 3D SecureCode to protect their clients, which is great for us but not so good for credit card fraudsters.
To activate your card for online shopping, contact your Bank to activate your Credit Card with 3D SecureCode. You can usually do this on your online banking system. You will need your cellphone handy as your Bank will contact you via SMS with your SecureCode.
Proof Of Payment
If paying by credit card, Zapper, or PayFlex, there is no need to send us proof of payment – it happens automatically. If you are paying by EFT or direct bank deposit, please email your proof of payment to firstname.lastname@example.org.
Please use your Order number as a reference so we can allocate the payment to the correct order. If there is no reference, it may take longer to allocate the payment, and it can delay the process of your order. If we do not receive your POP (proof of payment), we will wait until your payment reflects in our bank statement (this could take up to 3 days).
Can I Pay COD?
We outsource delivery to third party couriers, and they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible.
Fraud & Security Checks
We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.